Join us for The ACT Framework Implementation Workshop: Establishing Meaningful Partnerships
The Advisory Councils Transformed: Create Meaningful Partnership with Patients, Families, and Communities - Workshop
Tuesday, October 14th | 12:30-4:30 PM PT
At Hilton Portland Downtown, Portland, Oregon
Pre-conference session at Putting Care at the Center 2025
Come See The ACT Framework in Action!
This workshop will feature facilitated brainstorming, strategic planning, hands-on activities, and interactive table discussion, participants will develop actionable strategies for engaging people with lived experience directly into healthcare improvement work. Join PFCCpartners to catalyze progress in patient/family engagement, one of the most influential drivers of health equity, policy change, and patient outcomes Patient and family engagement (PFE) is often championed as a priority in healthcare, yet organizations struggle to translate this vision into transformational, lasting impact. Many health systems, especially those in rural and primary care settings, have limited resources to sustain traditional Patient/Family Advisory Councils (PFACs). PFACs that do exist are often challenged to fully represent the diverse patient populations the organizations serve, and their impact limited by organizational structures that isolate their activities. This pre-conference session will leverage the Advisory Councils Transformed (ACT) Framework – a foundational approach to inclusive engagement, expanding impact, and person-centered transformation.
Workshop Objectives:
Apply the ACT Framework to expand patient and family engagement beyond traditional PFAC models
Design tailored approaches that increase diversity, inclusivity, and impact
Create an actionable strategic plan with multiple lanes of engagement unique to your resources
What You’ll Experience at The ACT Framework Implementation Workshop:
Live Facilitated Brainstorming - See ACT methodology in action
Strategic Planning Session - Using proven ACT tools and frameworks
Hands-On Activities - Interactive table discussions and real-world applications
Actionable Roadmap Creation - Leave with a tailored strategic plan for your organization
Networking with Peers - Connect with other healthcare leaders facing similar challenges
Perfect For:
Health System Leaders seeking sustainable patient and family engagement strategies
Health Plan Designers looking to integrate patient voice into plan development
Quality Improvement Teams wanting to embed lived experience into improvement work
Rural Health Organizations needing resource-efficient engagement approaches
Primary Care Practices ready to move beyond traditional advisory models
and any other organizations interested in optimizing their patient and family engagement!
What Our Partners Are Saying:
“We cannot have done this without them. It’s taken us from just saying we’re patient-centered to actually building the systems to prove it.”
— Miguel Renteria, Los Angeles County Health Services
“I could never go back to old school quality improvement again, without having patients and families be part of it from the get go.”
— Kim Werkmeister, Convergence Health
Don't Miss Out on This Opportunity:
Interactive Workshop - Open to conference attendees only
Complete ACT Framework Toolkit - Templates, charters, and implementation guides
Direct Access to PFCCpartners Team - Ongoing support and consultation opportunities
Limited Capacity - Intimate setting for personalized attention and networking
